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PRIVACY NOTICE & COOKIE POLICY 

While most of our business and the visitors to our website are Business to Customer, we respect all personal data (including individually recognizable email addresses) and also understand that occasionally, some individuals, businesses, sole traders and partnerships may also use our products and services. Therefore the provisions, measures and rights in this privacy notice are applied to all forms of data collected on our site and through our company.


WHO WE ARE

Brewhaha Roasters, LLC (‘we’ or ‘us’ or ‘our’) from 515 Rainbow Road, Suite 6 in Spring Green, Wisconsin is a company registered in the United States of America under the Wisconsin Department of Financial Institutions Entity ID: B082855. We act as the data controller in the collection, use, storing, protection and transfer of your personal information. The person in charge of ensuring your data protection rights is Aaron Holverson and can be contacted by phone at

608-616-9994 or holverson@brewhaharoasters.com.

INFORMATION WE COLLECT

Brewhaha Roasters processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any other way than already specified in this notice.

The personal data that we may collect from and process you is: –

  • Name

  • Business or Home Address

  • Email Address

  • Telephone Number

  • Mobile Number

  • Order History

 

We will collect information from you if you: –

  • contact us via postal service, email or telephone and provide any personal data

  • place an order for products or services on our website

  • complete online contact form

  • provide your contact details to us when registering to use an online account for accessing your order history

  • contact us offline for example by telephone, email or postal service

  • visit or browse our website in accordance with our cookie policy at the end of this notice

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HOW WE USE YOUR PERSONAL DATA (LEGAL BASIS FOR PROCESSING)

Brewhaha Roasters, LLC takes your privacy very seriously and will never disclosure, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this notice. We do not collect any information from anyone under 13 years of age and our website, products and services are all directed to people who are at least 13 years old or older.

We do not ask you to sign up to any marketing or mailing lists and will only contact you after placing an order as part of our contractual service to give you free document updates or revisions. Processing for any purpose other than those specified in this policy are only done with your consent, which you are free to withdraw at any time.

The purposes and reasons for processing your personal data are detailed below: –

  • We collect your personal data in the performance of a contract and to provide you with our products and document updates

  • We use your personal information to answer your queries and provide industry specific advice

  • We collect and store your personal data as part of our legal obligation for business accounting and tax purposes

 

We may also contact you for feedback on your use of our products, services or our website and may need to use your information to send important notices, such as updated document content where there have been regulation/law revisions or changes to our terms, conditions and policies.

 

YOUR RIGHTS

You have the right to access personal information that Brewhaha Roasters, LLC holds or processes about you and to request information about: –

  • What personal data we hold

  • The purposes of the processing

  • The categories of personal data concerned

  • The recipients to whom the personal data has/will be disclosed

  • How long we intend to store your personal data for

  • If we did not collect the data directly from you, information about the source

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If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to update/correct it as quickly as possible, unless there is a valid reason for not doing so, at which point you will be notified.

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Your also have the right to request erasure of your personal data or to restrict processing in accordance with the data protection law, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use.

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If we receive a request for any of the above rights, we may ask you to verify your identity before acting on the relevant request; this is to ensure that your data is protected and kept secure. If you create an online account with us, you are able to modify and update your own personal information by logging into your user account.

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SHARING AND DISCLOSING YOUR PERSONAL INFORMATION

We do not share or disclosure any of your personal information without your consent, other than for the purposes specified in this notice, where there is a legal requirement or to enforce our terms and conditions.

We utilize the below processors/controllers who act on our behalf to provide the below business functions and services. They act in accordance with instructions from us and comply fully with this and their own privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

The third-party processors/controllers that we work with are: –

 

Wix.com
privacy@wix.com

https://www.wix.com/about/privacy

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Wix.com is a leading cloud-based development platform with millions of users worldwide. Wix.com makes it easy for everyone to create a beautiful, professional web presence.

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Wix.com allows its customers to promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything need to create a fully personalized, high-quality free website.

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MS Tax & Accounting, LLC

114 E Jefferson St.
Spring Green, WI 53588

P: 608-588-9140
F: 608-588-7164
peg@mstaxacct.com
robin@mstaxacct.com

https://www.mstaxacct.com/about/

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We utilize MS Tax & Accounting, LLC for our tax and business accounting obligations and through such accountancy services, they act in their own right as a data controller as they need to determine how and why the personal data within our accounting records is processed. The Accountsmith Ltd ensure that your personal information is secure, protected and confidential at all times and that any data is only processed within their service and legal obligations and that no personal data is shared or disclosed unless they are required to do so by law.

 

Stripe Payments
185 Berry Street, Suite 550

San Francisco, California 94107

https://stripe.com/privacy

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We use Stripe to process the credit/debit card transactions on our website; with our checkout using an embedded form that securely accepts the customer’s payment details and directly passes them to Stripe’s servers, ensuring maximum security. We do not have access to any sensitive card information and do not utilise the option to store such information for a return visit; further protecting your data. Stripe act as a data controller for your personal data and have one of the highest levels of security in the industry.

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CONSEQUENCES OF NOT PROVIDING YOUR DATA

You are not obligated to provide your personal information to Brewhaha Roasters, LLC, however, as it is required so that we can process your order(s) and meet our business obligations, we will be unable to provide you with our products without it.

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HOW LONG WE KEEP YOUR DATA

Brewhaha Roasters, LLC only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations.

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SUBMITTING A COMPLAINT

Brewhaha Roasters, LLC only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to submit a complaint with the supervisory authority.

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Aaron Holverson

Brewhaha Roasters, LLC
515 Rainbow Road, Suite 6
Spring Green, Wisconsin 53588

holverson@brewhaharoasters.com

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USE OF COOKIES ON OUR WEBSITE

A ‘cookie’ is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. When you visit a site that uses cookies for the first time, a cookie is downloaded onto your computer/mobile device so that the next time you visit that site, your device will remember useful information such as items added in the shopping cart, visited pages or logging in options.

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Under the GDPR, if a cookies acts as an online identifier or is classed as personal data, you have the right to turn such cookies off when visiting a website. At Brewhaha Roasters, LLC we only use cookies on our site that are essential for the normal functioning of the website and as such cannot be turned off. These include cookies for our online checkout, contact form and website security. We do not use any non-essential cookies (i.e. adverts, analytics, third-parties, social media etc) and so do not have an option to turn these off. However, you can also control the settings of website cookies in your browser settings.

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